Incidents reported on status page for Doppio https://doppio.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/3c2bf2f65dd71d8096e1f77be102cb40.png https://doppio.betteruptime.com/ en https://doppio.betteruptime.com/incident/464843 Wed, 20 Nov 2024 16:45:00 -0000 https://doppio.betteruptime.com/incident/464843#1000413e5d8f2fe5fead1e1798f77c95cb39bfd5a3f9675086a02fee502a7399 We investigate in more detail to determine the root cause. The issue has now been fully resolved. https://doppio.betteruptime.com/incident/464843 Wed, 20 Nov 2024 16:45:00 -0000 https://doppio.betteruptime.com/incident/464843#1000413e5d8f2fe5fead1e1798f77c95cb39bfd5a3f9675086a02fee502a7399 We investigate in more detail to determine the root cause. The issue has now been fully resolved. https://doppio.betteruptime.com/incident/464843 Wed, 20 Nov 2024 16:35:00 -0000 https://doppio.betteruptime.com/incident/464843#ae2c7a506bb3b17853bc1ecabce1ea0aee9481d415c136fc50a1e955795cc565 We experienced an issue with the service due to a database problem, which we have been investigating in more detail to determine its root cause. The issue has now been fully resolved. https://doppio.betteruptime.com/incident/464843 Wed, 20 Nov 2024 16:35:00 -0000 https://doppio.betteruptime.com/incident/464843#ae2c7a506bb3b17853bc1ecabce1ea0aee9481d415c136fc50a1e955795cc565 We experienced an issue with the service due to a database problem, which we have been investigating in more detail to determine its root cause. The issue has now been fully resolved. https://doppio.betteruptime.com/incident/441335 Tue, 08 Oct 2024 16:18:00 -0000 https://doppio.betteruptime.com/incident/441335#204bdd5b57951727f5ea039bfcad23d1f604aa91c6600b92167732a58432c5a0 RESOLVED at Oct 8, 2024 at 4:18PM UTC We apologize for any inconvenience caused. https://doppio.betteruptime.com/incident/441335 Tue, 08 Oct 2024 16:18:00 -0000 https://doppio.betteruptime.com/incident/441335#204bdd5b57951727f5ea039bfcad23d1f604aa91c6600b92167732a58432c5a0 RESOLVED at Oct 8, 2024 at 4:18PM UTC We apologize for any inconvenience caused. https://doppio.betteruptime.com/incident/441335 Tue, 08 Oct 2024 16:09:00 -0000 https://doppio.betteruptime.com/incident/441335#17be26fdb5c24d9282e1915663af24d262ae726cabddf02f16463e1dbc9e03ae --RESOLVED -- We wish to inform our users of a temporary technical issue impacting our API service. This issue stems from a problem encountered by our hosting provider. We apologize for any inconvenience caused and appreciate your patience. https://doppio.betteruptime.com/incident/441335 Tue, 08 Oct 2024 16:09:00 -0000 https://doppio.betteruptime.com/incident/441335#17be26fdb5c24d9282e1915663af24d262ae726cabddf02f16463e1dbc9e03ae --RESOLVED -- We wish to inform our users of a temporary technical issue impacting our API service. This issue stems from a problem encountered by our hosting provider. We apologize for any inconvenience caused and appreciate your patience. https://doppio.betteruptime.com/incident/407212 Thu, 01 Aug 2024 08:00:00 -0000 https://doppio.betteruptime.com/incident/407212#95d41651f51492551e431150e3e59752678f575bf32b175bf69f29d31335c94f We encountered an issue with a specific machine in our worker pool. We are investigating this in collaboration with our cloud provider; it currently appears to be hardware-related. If confirmed, the machine will be removed from our worker pool. https://doppio.betteruptime.com/incident/407212 Thu, 01 Aug 2024 02:00:00 -0000 https://doppio.betteruptime.com/incident/407212#7a4be27f7a38ac5e41d8e29892b5272c3fb25bf95a3e4b49a71f418898405f16 Some systems are experiencing issues UPDATE: We encountered an issue with a specific machine in our worker pool. We are investigating this in collaboration with our cloud provider; it currently appears to be hardware-related. If confirmed, the machine will be removed from our worker pool. https://doppio.betteruptime.com/incident/346781 Wed, 27 Mar 2024 09:15:00 -0000 https://doppio.betteruptime.com/incident/346781#c3360edbdbd2975ce90a9973544c2b2d1d365ba7ae37a3cc96a568a2f384cbfd We have now resolved the issue. We apologize for any inconvenience caused and appreciate your understanding. Our team remains dedicated to maintaining and improving the reliability of our services. https://doppio.betteruptime.com/incident/346781 Wed, 27 Mar 2024 07:19:00 -0000 https://doppio.betteruptime.com/incident/346781#b9eb8d2cee2eebf41bf1f27424badd157abb3a9924d2726df0e86703418a076f Our API is experiencing some slowness. We apologize for any inconvenience caused and appreciate your patience. https://doppio.betteruptime.com/incident/313060 Mon, 15 Jan 2024 07:00:00 -0000 https://doppio.betteruptime.com/incident/313060#ba7147ac68f336eeb5d712b36ac2fa44f51cf0ed305ac2cc7fd138c174857311 UPDATE: We have now resolved the issue as of 8:00 AM UTC and have implemented measures to ensure that our monitoring systems are equipped to alert us of such occurrences in the future. We apologize for any inconvenience caused and appreciate your understanding. Our team remains dedicated to maintaining and improving the reliability of our services. https://doppio.betteruptime.com/incident/313060 Mon, 15 Jan 2024 07:00:00 -0000 https://doppio.betteruptime.com/incident/313060#ba7147ac68f336eeb5d712b36ac2fa44f51cf0ed305ac2cc7fd138c174857311 UPDATE: We have now resolved the issue as of 8:00 AM UTC and have implemented measures to ensure that our monitoring systems are equipped to alert us of such occurrences in the future. We apologize for any inconvenience caused and appreciate your understanding. Our team remains dedicated to maintaining and improving the reliability of our services. https://doppio.betteruptime.com/incident/313060 Mon, 15 Jan 2024 04:00:00 -0000 https://doppio.betteruptime.com/incident/313060#7ecd7b70576b45595b47ec97d014bbb0561542cd662ff521d19b25673da5cb9d We wish to inform our users of a temporary technical issue impacting our API service. This issue stems from a problem encountered by our hosting provider, specifically related to database functionalities. We apologize for any inconvenience caused and appreciate your patience. UPDATE: We have now resolved the issue as of 8:00 AM UTC and have implemented measures to ensure that our monitoring systems are equipped to alert us of such occurrences in the future. We apologize for any inconvenience caused and appreciate your understanding. Our team remains dedicated to maintaining and improving the reliability of our services. https://doppio.betteruptime.com/incident/313060 Mon, 15 Jan 2024 04:00:00 -0000 https://doppio.betteruptime.com/incident/313060#7ecd7b70576b45595b47ec97d014bbb0561542cd662ff521d19b25673da5cb9d We wish to inform our users of a temporary technical issue impacting our API service. This issue stems from a problem encountered by our hosting provider, specifically related to database functionalities. We apologize for any inconvenience caused and appreciate your patience. UPDATE: We have now resolved the issue as of 8:00 AM UTC and have implemented measures to ensure that our monitoring systems are equipped to alert us of such occurrences in the future. We apologize for any inconvenience caused and appreciate your understanding. Our team remains dedicated to maintaining and improving the reliability of our services. https://doppio.betteruptime.com/incident/214846 Thu, 01 Jun 2023 18:35:00 -0000 https://doppio.betteruptime.com/incident/214846#beb5ec1a9cd09dba15b3597eb05a9edcfaaf4e1784c6548bcf8eccbcc91cf1f5 We wish to inform you that our cloud service provider is currently encountering technical difficulties, specifically concerning a malfunction with the temporary shared S3 bucket. Please be assured that we are closely observing these developments to ensure prompt resolution and minimal impact. We apologize for any inconvenience this may cause and appreciate your patience as we navigate through this issue. As workaround : you can use presigned url to use your own bucket https://doppio.betteruptime.com/incident/200487 Wed, 26 Apr 2023 10:00:00 -0000 https://doppio.betteruptime.com/incident/200487#13e2a7b6254ebc0bdf2c0ce85bce7b9949ed6bda56685b31012a34ac180d6384 Our service is currently experiencing some issues due to our hosting provider. Our teams are actively monitoring the situation. UPDATE : we redeployed the service to another region, everything is back to normal