Resolved

tmp shared s3 bucket is malfunctioning

We wish to inform you that our cloud service provider is currently encountering technical difficulties, specifically concerning a malfunction with the temporary shared S3 bucket. Please be assured that we are closely observing these developments to ensure prompt resolution and minimal impact. We apologize for any inconvenience this may cause and appreciate your patience as we navigate through this issue.

As workaround : you can use presigned url to use your own bucket

Resolved

Our cloud provider is experiencing issues

Our service is currently experiencing some issues due to our hosting provider. Our teams are actively monitoring the situation.

UPDATE : we redeployed the service to another region, everything is back to normal