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January 2024
January 15, 2024
Degraded

Temporary technical issue on API Service due to hosting provider's database problem

We wish to inform our users of a temporary technical issue impacting our API service. This issue stems from a problem encountered by our hosting provider, specifically related to database functionalities. We apologize for any inconvenience caused and appreciate your patience.

UPDATE: We have now resolved the issue as of 8:00 AM UTC and have implemented measures to ensure that our monitoring systems are equipped to alert us of such occurrences in the future. We apologize for any inconvenience caused and appreciate your understanding. Our team remains dedicated to maintaining and improving the reliability of our services.

Resolved · 15 Jan at 08:00am CET
December 2023
No incidents reported.
November 2023
No incidents reported.
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